<aside> 👩🏽💻 Bilingual user experience researcher.
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I am passionate about user research. Ensuring research processes and outputs are accessible, inclusive, ethical, and usable is key to its success. Taking shortcuts often comes at the expense of users, the people doing the research, and the business itself. Doing things well benefits everyone.
💬 Fluent Spanish & English
🏡 Living in Tennessee
I was born in Lima, Peru and moved to California, USA in 2001.
While living in the Bay Area, I explored careers in writing, photography, game design, and graphic design. The moment I realized I wanted to get into a design-related field was when I started creating and selling products for users in an online game. The internet became my teacher as I learned to create 3D model textures to create products, and write HTML and CSS to create product pages. However, it wasn't until I moved to Chattanooga, Tennessee in 2015 that I learned about User Experience (UX) Design. Since starting my UX career in 2017, I have worked with a variety of organizations ranging from start-ups to government agencies.
My love for research led me to a job in the healthcare field, where I had the opportunity to build a UX research practice from scratch and train a team. I went on to work with a couple federal agencies, where I got to do research that helped improve internal government processes and software. I later worked as part of a consultancy with clients from varying industries, including education and healthcare.
In my free time, I serve on the ResearchOps Community board to support the global research operations community, mentor early-career researchers, facilitate a monthly “Making Sense of Ethics” discussion through The Sensemakers Club, and run Techqueria’s UX Cafecito—a weekly meetup that brings together the Latine UX community.